Refund Policy

A. The payments made by any Evaara Matrimony member to Evaara  Pvt ltd by way of membership / renewal fee / auto renewal are treated as non-refundable.

B. Evaara Matrimony member shall not assign or transfer your Evaara Matrimony membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and Evaara Matrimony shall retain their right under clause 2 (b) of this terms and conditions.

C. Payment once made for Evaara Matrimony or Evaara Pvt Ltd services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

30. Renewal

A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature

B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.

C. The maximum tenure of any packages will be 12 (Twelve) month. Every Evaara Matrimony packages post validity period (varies from package to package), shall be renewed.

D. If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to cancellation.evaaramatrimony@evaaramatrimony.com

31. Additional terms and conditions applicable to Non- Resident Indian customers.

A. Jurisdiction

The laws of India shall be applicable.

B. Arbitration of Disputes.

The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language

C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.

D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.

E. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.

32. Assisted Service Guarantee is applicable only for the users:

A. Who have availed the Assisted Service for the first time.

B.Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call.

C.Who have not narrowed down the partner preference, once the Assisted service starts.

33. Membership Packages

A.We have various premium membership packages called Elite,NRI ,Gold, Diamond, Platinum, Prime Gold, Prime Diamond, Prime Platinum, Dedicated, Meadiator, franchise, NGO and Assisted service.

B.You shall opt for any of our premium membership packages varying between one/three months to one year, till you get marriage, post marriage packages with differing price to access various premium features.

C.Each premium package has certain limitations on count of Phone number view except for Diamond and Platinum package (1,3,6,12 months). The Diamond and Platinum package (1,3,6,12 months) has unlimited phone number view but within the Fair Usage Policy limit. Viewing an accepted member's mobile number will not deduct the mobile number count (For applicable domains)

D.The members of Platinum package (3,6,12 months) can receive Personalised Messages (PMs) from Free Members. Only if PP of Platinum member matches with the Personal Interest of the free member profile this will be allowed (For applicable domains).

E.The Fair Usage Policy (FUP) limit on Phone view count and Count on Personal message for all the premium membership packages are as follows:

F.To know the complete details on various Membership package and its benefits, please visit 'Payment Options' page

34. Every Registered Member will get gift and referral options by default

This is applicable only to our registered members who have availed paid services from Evaara Matrimony on or after 1.4.2023. This Contest is also applicable to registered members who renew or upgrade their services on or after 1st April 2023. This contest shall be valid till 31th march 2024 and can be extended at the sole discretion of Evaara Matrimony  Pvt Ltd. The Members understand and agree that tax, if any, shall be deducted and remitted by Evaara Matrimony  Pvt Ltd and the Member shall provide the requisite PAN numbers, id proofs and other details enabling Evaara Matrimony  Pvt Ltd  to comply with applicable laws. The decision of Evaara Matrimony  Pvt Ltd in selecting the winner for the Slogan Contest shall be final and binding on all the Members.

Subscription plans available for all users or members.

Note :

All the packages benefits will be different this packages chosen by members own choice.

Above packages some packages include following benefits will provide by Evaara Matrimony Group.

Pre or Post Marital counseling’s

Physical Horoscope or astrology details sharing to member’s registered mail id or postal courier.

Video KYC checking

Online/Offline background checking all premium members

Member financial status

Gifts or ornaments to members

Life goals support

Post marriage events benefits

Post Marriage children’s savings/protection plans

Trust donations and Memberships

Annual marriage day celebrations

Marriage events planner service

Hani moon packages desired by members

Pre & Post marriage photo shoot

Marriage couples life/health growth plans

Recreation events invitations to premium members

Open match making hall services

Evaara Matrimony provides surprise gifts to couples getting marriage on the day of marriage day

# Every point mentioned above will provide in detailed descriptions by Evaara Matrimony authorized persons or officers or franchise or mediators.

## Every members need to understand any amount paid to Evaara Matrimony related to packages company will be responsible other mode of payments to made to third party ,brokers, mediators hence company will not responsible.

### Company owned franchise, company authorized officers, company authorized mediators will be responsible for any financial transitions done in the name of Evaara Matrimony /Evaara Pvt Ltd members needs to check before adopting or availing packages.

*** Every Package amount we will donate 10% contribution amount allocated to Evaara Trust for helping and giving financial support to poor peoples those are awaiting to getting  marriage, children’s welfare ,old age people welfare support all the activities done in the name Evaara Trust  https://evaaratrsrust.org